⭐ Rate Our Services

Please rate our services so that we know where to improve and to offer you services in a better way. Score each aspect out of 10 (1 = needs major work, 10 = excellent). Skip any aspect you can't judge.

Your Contact Information

Full Name *

Email Address *

Phone Number (optional)

Score Each Aspect (1-10)

Leave blank if you can't judge a particular area. Each score is independent so we can see exactly where to improve.

🚀 Website Performance

How fast does the site load? Any lag or freezing?

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1 10

📱 Mobile Experience

How well does the site work on your phone?

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1 10

🎨 User Interface Design

Is the site visually pleasant and easy to navigate?

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1 10

🧭 Ease of Use

How easy is it to find what you need and complete tasks?

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1 10

🔍 Search Accuracy

Does search show relevant results matching your filters?

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1 10

📸 Property Photo Quality

Are listing photos clear, high-quality and representative?

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1 10

🏘️ Listing Variety

Are there enough properties matching what you're looking for?

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1 10

✅ Property Authenticity

Do listings accurately reflect the actual properties?

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1 10

⏱️ Landlord Response Time

How quickly do landlords respond to your enquiries?

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1 10

🤝 Landlord Professionalism

Are landlords courteous and helpful in their dealings?

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1 10

💬 Communication Tools

How well do the chat and messaging features work?

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1 10

🎧 Our Support Response Time

How quickly do we respond to your questions or issues?

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1 10

👩‍💼 Customer Service Quality

When you contact support, is your issue resolved well?

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1 10

💵 Our Charges / Pricing

Is the cost of using our service fair and worth it?

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1 10

💳 Payment Process

Is paying for subscriptions/services smooth and reliable?

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1 10

🪪 KYC Verification Process

Was KYC verification quick and clear?

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1 10

🔒 Security & Trust

Do you feel safe using our platform with your data?

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1 10

🔔 Notifications & Alerts

Do you receive timely emails/alerts when you need them?

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1 10

🌍 Language Support

Quality of English / Shona / Ndebele content & translations.

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1 10

⭐ Overall Satisfaction

Your overall impression of using AccomUS.

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1 10

Tell Us More (Optional)

✨ Extra features you'd like to see

❓ Missing features you needed but couldn't find

⚠️ Any specific issues or bugs you encountered

❤️ What did you like? (compliments welcome too!)

Your feedback is private — only AccomUS admins can see it. It will not appear on public listings or your profile.